Privacy Policy

This Privacy Policy explains how Vipo collects, uses, stores, and protects your information when you use the Vipo mobile application and related services.

1. Introduction

This Privacy Policy explains how Vipo ("Vipo", "we", "us", or "our") collects, uses, stores, and protects your information when you use the Vipo mobile application and related services (the "App").

By downloading, installing, accessing, or using Vipo, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1. Account Information

When you create an account or use Vipo, we may collect the following information:

• Email address
• Password and authentication information
• User ID
• Username or display name, if provided
• Profile picture, if provided
• Other information you voluntarily provide within the App

Passwords are processed and managed through our authentication service and are not stored by us in plain text.

2.2. Messages and User Content

Vipo is a communication application that allows users to communicate and share content.

Depending on the features you use, we may process and store:

• Text messages
• Photos
• Videos
• Audio files
• Documents
• Profile pictures
• Other content voluntarily shared by users

This information may be stored and processed using Firebase services and other infrastructure necessary to operate the App.

2.3. Device and Technical Information

We may automatically collect certain technical information when you use Vipo, including:

• Device type and model
• Operating system and version
• Vipo app version
• IP address
• Language and regional settings
• Device or application identifiers
• Crash and error information
• General technical and performance information

This information may be used to maintain, secure, and improve the App.

3. How We Use Your Information

We may use the information we collect to:

• Create and manage your Vipo account
• Authenticate users
• Provide messaging and communication features
• Deliver messages and user content
• Store and display user-generated content
• Provide customer support
• Maintain and improve the App
• Detect and fix technical problems
• Prevent fraud, spam, abuse, and unauthorized activity
• Protect the security of the App and its users
• Send service-related notifications
• Comply with applicable legal obligations

4. Firebase and Third-Party Services

Vipo uses services provided by Google Firebase to operate and improve the App.

Depending on the features enabled in the App, Firebase services may be used for:

• User authentication
• Database and data storage
• File and media storage
• Push notifications
• Crash reporting
• Analytics and performance monitoring

Information processed through these services may include account information, user-generated content, technical information, and information necessary to provide the App's functionality.

Firebase services process information according to their own terms and privacy practices.

5. Push Notifications

Vipo may use push notification services to notify you about new messages and other important activity related to your account.

Push notifications may be delivered through services such as Firebase Cloud Messaging (FCM) and Apple Push Notification Service (APNs).

You can disable push notifications at any time through your device settings.

6. How We Share Your Information

We do not sell your personal information.

We may share information in the following circumstances:

6.1. Service Providers

We may share or allow access to information with service providers that help us operate Vipo, including providers of:

• Cloud hosting and infrastructure
• Authentication services
• Database services
• File storage services
• Push notification services
• Crash reporting and technical monitoring services

These providers are authorized to process information only as necessary to provide services to us.

6.2. Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes
• Respond to lawful requests from government authorities
• Investigate fraud, abuse, or security incidents
• Protect the safety, rights, or property of our users
• Protect the rights and property of Vipo

6.3. Business Transfers

If Vipo or its assets are involved in a merger, acquisition, restructuring, sale, or similar business transaction, user information may be transferred as part of that transaction.

7. Data Retention

We retain your information for as long as necessary to provide and maintain Vipo, operate your account, comply with legal obligations, resolve disputes, enforce our agreements, and protect the security of our services.

You can delete your account and account-related information directly through the account settings within the Vipo application.

When you delete your account, we will take reasonable steps to delete or anonymize information associated with your account, subject to legal obligations, security requirements, and necessary technical processes.

Some information may remain temporarily in backups or security records before being permanently deleted or anonymized.

8. Account Deletion

Vipo allows users to delete their account and account-related information directly within the App.

Once you initiate the account deletion process, we will take reasonable steps to delete or anonymize personal information associated with your account.

Some information may be retained where necessary to:

• Comply with legal obligations
• Prevent fraud or abuse
• Resolve disputes
• Enforce our agreements
• Protect the security of Vipo

9. Data Security

We use reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Secure data transmission
• Authentication controls
• Access controls
• Secure cloud infrastructure
• Security monitoring
• Other technical and organizational safeguards

However, no method of electronic storage or transmission over the Internet is completely secure. Therefore, we cannot guarantee absolute security.

10. Encryption and Message Privacy

Vipo uses appropriate security measures to protect information transmitted through the App.

Unless a specific feature of Vipo explicitly states that it provides end-to-end encryption, messages and other user content may be processed and stored on servers or third-party infrastructure necessary to provide the service.

Users should understand that standard encryption during transmission does not necessarily mean that messages are end-to-end encrypted.

11. Advertising

Vipo does not currently display advertisements within the App.

We do not currently use your personal information for personalized advertising within Vipo.

12. Contacts and Location Information

Vipo does not currently require access to your device's contact list.

Vipo does not currently require access to your precise location for its core functionality.

If these features are introduced in the future, this Privacy Policy may be updated accordingly.

13. Children's Privacy

Vipo is intended for users who are 18 years of age or older.

Vipo is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18.

By creating an account or using Vipo, you represent that you are at least 18 years old.

If we become aware that an individual under the age of 18 has provided us with personal information, we will take reasonable steps to delete such information.

For more details, see our Child Safety Standards.

14. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain processing activities
• Request restriction of processing
• Request a copy of certain personal information
• Withdraw consent where applicable

You can also delete your Vipo account directly through the App.

For additional privacy-related requests, you may contact us using the contact information below.

We may need to verify your identity before processing certain requests.

15. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the country in which you live.

Because Vipo uses third-party infrastructure and services, including Firebase, your information may be processed in locations where these service providers operate.

Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are applied to international data transfers.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

If we make significant changes, we may notify users through the App or other appropriate means where required by applicable law.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us.